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Free delivery sitewide on orders over $60

FAQs

  • Where are you based?
  • Are your products Kosher-certified?
  • We are an online store based in St Kilda East, Melbourne 3183.

  • Yes, all our products are certified by Kosher Australia.
    Our Kashrus certificate for 2021 can be viewed here.


Delivery and Pickup:

  • Do you offer delivery for orders?
  • What time can I expect my order to be delivered?
  • I would like to pick up my order - what address do I fetch my goods from?
  • Is it possible to receive my order before Friday?
  • We offer local delivery to the following postcodes: 3161, 3162, 3181, 3182, 3183 and 3185, for a flat fee of $5.00. Delivery is free for orders of $60 or more!

  • Delivery times vary based on time of the year. You'll receive a text message on the day your items have been ordered for with an approximate delivery time, and you'll then receive a second text once your items are on the way to you!

  • Orders can be picked up from 21 McHenry street on Fridays - you'll receive a message when it's ready to be picked up!

  • Yes, definitely! Our Herring and Gravlax products are ready by Thursday morning - simply add a note to your order to request pickup/delivery on Thursday.


Contact and Socials:

  • I would like to order your products for a function. What's the best way to contact you?
  • Are you on social media?
  • For function enquiries, please email info@elisdeli.com.au, or you can submit an enquiry via our online contact form.

  • Yes, we sure are! Like us on Facebook, and follow us on Instagram.

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